Hello Sloane, my name is George,
Can you tell me the model and factory code from the label on the door opening.
Thank you for that Sloane.. Please bare with me whilst I have a look at the diagrams for the appliance
Can you tell me; does this happen whilst the appliance is in its spin mode or at another time?
Can you check the seal inside the door.. Check it for holes or rips
Slide some paper under the appliance so as to detect the exact area of the leak
There are many areas that can leak.. identifying the area will be a chore, but I will bare with you whilst you find the source of the leak.. however, I must go out on call now and will be out for some time. I may therefore not be able to answer you immediately, but will be back later.. so leave me a message and I'll respond on my return.
Ok, I will come back to you later today
Check the seal inside the door.. Check it for pin holes or rips
Check the ridge behind the bottom of the front panel to see if it is wet in the channel
There is mainly 3 places the water could be coming from if it is arriving in that area, and they are as follows:
Hello Sloan, I can see the fact that there has been a response, but other than your response to me at 9:37 I do not have any text
Ok Sloane.. If you are checking from under the appliance, ensure that you turn off the power first.
Also, look for water stains.. This is a good indicator to find leaks.
When the water was overflowing the soap tray, what was the level of water in the drum?
Hi Sloan, to start there are three things to check for that issue (I have listed them in the order of most common)..
Ok Sloan.. I'll await your feedback
Have you got any further with this Sloan?
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