How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

Model zwf 71663w stuck in in the following mode ,unable

Customer Question

Hi,
model zwf 71663w stuck in in the following mode ,unable to reset
wash 30 30 temp 30 spin 600 time 30 min i can open the door
help
des
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Can you give me the full pnc code either 9 or 11 numbers in the door frame please.
Customer: replied 1 year ago.
Hi
the pnc code is *********** regard des
Expert:  Dales-Electronic replied 1 year ago.
OK first thing to do is to unplug the appliance and leave it for ten minutes - its abit like doing a computer reboot. Then plug it back in and see if you can set the programs now? Come back to me with your results.
Customer: replied 1 year ago.
Hi,
I am afraid Its not as simple as as a reboot I hope you can come up with a better solution
Expert:  Dales-Electronic replied 1 year ago.
OK in that case lets see if we can get it to go into diagnostics - there are two versions of you model can you tell me if your control paen has got four buttons to the left of the display or is the display against the right hand side without buttons.