How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
26760916
Type Your Appliance Question Here...
Dales-Electronic is online now

I have a dishwasher SGS5312GB and the lid of the detergent

Resolved Question:

I have a dishwasher SGS5312GB and the lid of the detergent compartment does not open during washing any more. Te result is the dishes & cutlery are not clean. What can I do? I have cleaned the machine as well as all around the lid of the detergent compartment
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Good morning my name is ***** ***** I'm here to help you today - do you want a cheap work around or an expensive repair??
Customer: replied 1 year ago.
What is a cheap work around?
Customer: replied 1 year ago.
I just need an answer to my problem
Customer: replied 1 year ago.
Please answer my questions
Expert:  Dales-Electronic replied 1 year ago.
OK the answer to your problem is that either the dispenser is faulty @ £42.26 the main control board is faulty @ £123.11 or the wiring between the two is faulty - if you find a break about a 10p fix. = the work around is free once rated.
Dales-Electronic and other Appliance Specialists are ready to help you
Expert:  Dales-Electronic replied 1 year ago.
I see that you have asked one further question and would be grateful if you would stick to this one as otherwise you will get charged for both. The part needed for your dishwasher is likely to be the actuator fitted to the dispenser part number 00166635 which can be purchased from Bosch for £11.90p or as indicated earlier you can purchase complete dispenser. As I have now answered you question would you now kindly rate the information given and I will get the second duplicate question cancelled and a refund given.