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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9498
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My TV TX-P42S30B has stopped working. If I push the on/off

Customer Question

My TV TX-P42S30B has stopped working. If I push the on/off button on the side of the TV it clicks and the green light flashes a few times and then stays on. The TV however does not spring into life.
Any ideas?
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Hi, I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly.How old is your TV?Also were there any power outages or storms just prior to this event?Thank youTech Michael
Customer: replied 1 year ago.
I think it's about 5 years old now.There have been a couple of short losses of power recently. But I don't think there was one just before it ceased to work.No storms recently either
Expert:  Michael replied 1 year ago.
Hi thank you for that information.In this case with this particular TV, it really needs a surge protector in line with the power cord.This one is super sensitive to power glitches such as this.So, you need a new power supply board, its easy to replace if you are a lil handy? I will help.Please let me knwo on that and I will tell you the best place to order that part. There is no soldering needed. This board connects with a few plug in wires ;-)But contact me before you even take it out of the box, I will tell you about static electricity damage if we are going that route.If not I would recommend calling Best buy or Sears and they both do excellent work and the price is very reasonable.In any case, I will stick with you until this is complete.Please rate my service thus far.Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank youSincerelyTech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9498
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and 2 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
I am reasonably able with electronics, I have removed and replaced circuit boards in the past and even done soldering!
Expert:  Michael replied 1 year ago.
Thats Great yu should have no problem with this repair. iw ll help. Just let me knwo when you get the board. The best place for that ( and I do have other sources if you need) is: http://www.partmaster.co.uk/panasonic/shop.plCheck them out ;-) The should have this power board in stock also they ship most items the same day you call ;-)Not on weekends though:-(Please let me know when you need me further I m here for you.Have a great day! Tech Michael
Customer: replied 1 year ago.
Okay, I have the new power board here and ready to install. Anything I should know about before I go ahead with the job?
Expert:  Michael replied 1 year ago.
Hi, yes, before you remove it from its packaging make sue to ground your self and the TV so you dont have a static discharge that can easily damage the new board.Once that is done,Then you can take some pics of the wiring so you are sure where everything goes back in place and make sure the set is Unplugged.That about all there is to this one ;-)Please let me knwo how it goes.Tech Michael

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