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Hi usually this is going to be a bad water inlet solenoid or a blockage in the water inlet line. Most times its just a bad solenoid. This is an inexpensive part and Im surprised that it lasted so long ;-)
But its easy to replace if you a little handy and have the proper tools. But you can tell your engineer to replace that part and all should be fine once again.
Its an electro mechanical component but is super easy to replace.
The best place to order that solenoid or water inlet valve is: http://www.espares.co.uk/browse/at1083ma254/dishwashers/miele
They ship the same day you order ;-)
I would call them for best results as they can locate the correct part for you and ship it asap.
Please call Espares: 0844 9777 888
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