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Kelly
Kelly, Home Appliance Technician
Category: Appliance
Satisfied Customers: 20419
Experience:  Technician with over 30 years of experience.
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I have a bosch classixx 6 1200 express washing machine with

Resolved Question:

I have a bosch classixx 6 1200 express washing machine with a f21 error coming up on the small screen Ihave changed the carbon brushes in motor and cant get the program to reset
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! The video at the link below shows how to reset that error. Is that what you have tried that did not work? CLICK HERE
Customer: replied 10 months ago.
saw that video it is not the same washing machine
Expert:  Kelly replied 10 months ago.
Can you post the complete E number so I can get you the instructions from the Bosch site, please?
Customer: replied 10 months ago.
wae24363gb
Expert:  Kelly replied 10 months ago.
Please allow me just a few minutes to prepare some information for you, thank you!
Expert:  Kelly replied 10 months ago.
The tech sheet for that model is attached. It will show how to enter the service mode and clear that error. Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help! Please remember to rate before you leave, using the stars at the top of the page. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!
Customer: replied 10 months ago.
there is no spin button to release the spin is on number 8 on the dial
Expert:  Kelly replied 10 months ago.
You don't have a Spin Speed button? To select the speed at which the tub spins?
Customer: replied 10 months ago.
the dial set the rate of spin cant see any spin button
Customer: replied 10 months ago.
sorry there is one under the spin indicator lights will try it again
Customer: replied 10 months ago.
she ok I think the machine is gone normal seting do I have to do anything anymore just let her b
Expert:  Kelly replied 10 months ago.
It should be fine, nice work! Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help! Please remember to rate before you leave, using the stars at the top of the page. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!
Kelly, Home Appliance Technician
Category: Appliance
Satisfied Customers: 20419
Experience: Technician with over 30 years of experience.
Kelly and other Appliance Specialists are ready to help you
Customer: replied 10 months ago.
thank you
Expert:  Kelly replied 10 months ago.
Thank you!

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