If you put the appliance onto the drain cycle, let it empty, then try to spin it, does it spin?
How old is the appliance?
Is there normally water in the tub at the point that it wont spin?
Sounds like motor or motor brushes, but follow this sequence for me and let me know the result:
Press the "Delay" and " intense” button at the same time, then switch on the appliance, "tESt" and the model No will be displayed in turn.Press “start” button, the machine will start a self test program.At first, the model of the machine will be displayed, then the machine will run a test.. Watch for error codes... Let me know what errors come up.The machine will display END when finished
Just tried to call you
Use the number I just gave tyou to text me when you are back at home and I can run through the issue with you..
As requested .. called on###-##-####*
Just to confirm.. Take the motor off and check the length, condition, and cleanliness of the brushes..
If the problem doesn't lie there; get the insulation tester and multimeter from work and contact me tomorrow.