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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Freezer is working on Zanussis ZRB23200XA but fridge is not,

Customer Question

Freezer is working on Zanussis ZRB23200XA but fridge is not, and suggestions?
Submitted: 7 months ago.
Category: Appliance
Customer: replied 7 months ago.
There is no frost build up in the freezer at all, it's working well. Fridge is room temperature, light works, fridge making noises as normal.
Customer: replied 7 months ago.
Hello?
Expert:  George-Allsorts replied 7 months ago.

Can you tell me if the fan in the freezer is operating?

Customer: replied 7 months ago.
it is operating, freezer working normally, no build up at all, fridge freezer only 2 years old, warranty just expired.
Expert:  George-Allsorts replied 7 months ago.

Check the compressor at the rear.. is it hot?

Customer: replied 7 months ago.
Bear with me.
Customer: replied 7 months ago.
Compressor is hot yes, not too hot to touch but hot.
Expert:  George-Allsorts replied 7 months ago.

It is likely that the appliance is short on refrigerant... You'll need to get a refrigeration engineer to call and recharge the system but at the same time seal the system using 'Super Seal'.

This needs to be done before the refrigerant depletes further, else the compressor will then run too hot and possibly then become damaged

Customer: replied 7 months ago.
OK, will call Zanussi, may I ask how come the freezer still works? Does that not work on the same basis as the fridge section?
Expert:  George-Allsorts replied 7 months ago.

Yes, but if the refrigerant is low then it does not reach the full system and the compressor then has to work overtime, hence the reason it gets hot.

George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 7 months ago.
Thank you George.

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