Hi I am Tech Michael,
WHat exactly happens when you try to froth the milk?
And how old is your ECAM 23.450?
Any sounds or steam at all?
Also has the steam tube been removed and cleaned and have you tried descaling the steam area?
In this case you have a bad seal in the unit. Usually it will be the seal above the frother tube assembly. this easy to replace and I will assist you with that at no additional cost ;-)
The best place to get that seal, is from this site: https://www.tassimo.co.uk
Its best to call them to order this part: Phone: 0800(###) ###-####/a>(Mon-Fri: 8-8 / Sat: 8-7)
In any case I will stick with you until this is fixed, let me know when you have the tube seal kit and I will help you replace that part;-)
Please rate my service kindly thus far at this time so I can add you to my priority list so anytime you need to reach me I will see your messages. No additional cost for that.
Thank you Sally and have a great day!
Hi Sally that's great!
Im sure that will solve your troubles. Its good if you rate early so this question will remain with me for the duration in case there is any trouble which I highly doubt.
There is no cost for that anyway.
Thank and have a great day Sally.