Good morning my name is ***** ***** could you give me the PNC which is a 9 or 11 number code on the rating label inside the door frame. Thanks.
I personnally dont think that a delay of ten minutes is excessive - on the second point most UK based experts only work on a part time basis on this site, most of us are at work during the day and only pick up the calls in the evening or early morning. You have paid no money to me or anyone - you have paid a deposit that is fully refundable if we are unable to help you. As we seem to have started badly would you prefer me to opt out and you can wait for another engineer?