Hello Robert, my name is George,
Can you remove the drawers from the freezer and tell me:
Can you get to the rear of the freezer and feel the temperature of the compressor, also the temperature of the condenser (grill)
No Robert.. This is just a test for temperature.. You can touch the bowl of the compressor without hazard
I have been requested to offer you a phone call.. I will do this again, but please do not think that I am harassing you..
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
If you don't need the Phone Call, let me know
Is there any chance that the door had been left open or was purposely opened and open for a long time?
Can you tell me if the Red Flashing light is still persisting?
Ok, put the baskets back in the freezer, then turn the fast-freeze off.
If you removed the baskets in order to view the fan then nothing could have jammed it. It is possible that it just wasn't on..
Is the fan working now?
Beware that the fan may stop as you open the door, so listen for it too
Ok, by the sounds of it the door had been left open and there is no problem...
Please keep an eye on it though and let me know if the problem returns
Please remember to rate my assistance
Thank you Robert.. and you are very welcome.