Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello Nigel - I've just spoken to George who is out doing service calls at the minute and cant get a connection to the internet so hes asked me to help resolve your issue. If you would prefer to talk to George I can put the call on hold until he gets back. Totally up to you?? Ian
OK in the round it will be either the main oven thermostat or alternatively the main oven selector switch. Just as a quick check can you switch the main oven on and set it at its lowest setting and then tell me if it switches the temperature light off after say ten to fifteen minutes or shorter.
Sorry for the delay in response both George and I are business owners but also run field service operation too which means we spend a good amount of time out on the road during busy times.
OK have you any means of checking the temperature when the appliance is in operation ie a oven dial thermomenter ?
OK first thing I note is that the fan is not starting up as you switch the oven on, so first to look at is stick a small screwdriver through the back of the oven and see if the oven spins freely, it should not be stiff at all - then come back to me
Sorry I dont know what happened there the answer seems to have disappeared - OK the first thing I would do is change the main oven thermostat as it seems to be letting the temperature go too high. What then happens is that a safety cut-out cuts the power to the circuit and the oven goes off, It will then reset itself when the temperature drops but then the cycle starts again. Can you tell me what the distance is between the front facia and where the open sensor goes into the oven itself as we may be able to get you a cheaper replacement than the £45 plus on listed.
OK leave this with me and when I get to work tomorrow I will see if we have one of this length
Yes that is fine, the rod pictured is the sensing element for the thermostat ~ if you send your name and address to --***@******.*** -- I'll send you one down. Once you get it, I can talk you through fitting it.
OK I'll get it off to you tomorrow and you can come back to me when you have it to hand and I'll explain how to fit it.
sorry should have put my glasses on -- .com
Yes went out yesterday so maybe a couple yet.