Hi my name is ***** ***** I'm just back from work so sorry for the delay - can you give me the full model number of your appliance so that I can check the details. Secondly have you got a multimeter?
Thank you for the supplied information - when you get a moment can you have a look and see if you can find the model number usually starts with RM followed by four numbers. This will allow me to have a look at the drawings and see where the power goes to the system and then hopefully point you in the right direction to rectify the problem. Unfortunately the systems are different from one model to the next so I do need the model to proceed. Tomorrow will do if you like I should be home around 1400 and we can pick this up - ian
OK thank you for the information, unfortunately without access to the back of the unit I will be unable to take you further as I need to know if you are getting any power to the control circuits. Are you sure that you have power at the end of the plug in lead?