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How old are your driers and do they get a lot of use?
Hi thanks for that info, are they both taking that long to fry ?
Also can you check for me I need you to run them for 10 minutes on a high heat setting( not Perm Press) then let me knwo if they feel hot inside?
Or if the feel hot and damp? Humid?
And do both of these driers vnt out through the same outdoor vent?
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Thank you for that information. DO they both vent out the same outside venting system?
Good afternoon my name is ***** ***** in the UK - I think I need to intervene here as you seem to be getting taken down the wrong track - these are condenser dryers they do not have an outside vent. Secondly you haven't asked the obvious which is are they heat pump dryers or normal condenser dryers. Without such clear insight into the product how can the customer be informed of the way forward. The most glaring thing here is that the customer still has about 5 months of manufacturer warranty and should be directed back to them first.
Hi Customer - firstly let me apologise for the incorrect information supplied at the beginning, unfortunately my American college is not familiar with European warranties nor the European heat pump dryer. Heat pump dryers by their nature are a balance between economy and effeciency. The heating area on a heatpump dryer works at a much lower temperature vs a conventional dryer which means that they take considerably longer to dry the cloths. The upside is that they use less emergy over the life of the dryer. Its a compromise that you have to accept or else go back to a normal dryer with an electric heating element as you would have with the AEG. I hope that explains your original query - if you feel that the original information was unhelpful post on here and I will forward your points to my superiors - Ian
I have had this discussion a number of times with our moderators but its an American company If you feel that monies were given to the wrong expert feel free to send an email to '*****@******.***' and someone will surely contact you to discuss - I thank you for your 5 star rating which is much appreciated from a personal point of view. Regarding the heat pump dryers - I'm not totally convinced that this is progress, its abit like the old washing machines that used to do a 'proper' wash in 45 mins then we got super economy machines that take 3 hours. Is this progress? Anyway thanks for using JA and have a great day.
Thank you for the heads-up, take care and have a great weekend. -- Ian