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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a bosch exxel washing machine which reaches the last

Customer Question

Hi there, I have a bosch exxel washing machine which reaches the last minute of the cycle and continues washing. It just carries on and won't spin and finish. I have to manually finish it. Do you think the computer on it is knackered?
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.

Quick question, is it still full of water?

Customer: replied 1 year ago.
no - it drains and spins well if you interrupt the programme and manually set it to spin. I'm running a 15 min wash now to check it again. I'm thinking it may need some kind of factory reset? Thanks
Expert:  Dales-Electronic replied 1 year ago.

OK thats fine, come back to me when you've done that - I'm just heading out to pick my grandaughter up from work so will log back on and catch up with you shortly - Ian

Customer: replied 1 year ago.
Thanks
Customer: replied 1 year ago.
Hi there Ian. Are you available again sir?
Expert:  Dales-Electronic replied 1 year ago.

Hi Im back how did you get on with the 15 minute test?

Customer: replied 1 year ago.
Hi there. Same problem I'm afraid.
Expert:  Dales-Electronic replied 1 year ago.

OK can you give me the full ENr so that I can look up the specific build - Ian