Good morning my name is ***** ***** would you kindly let me have the PNC a nine or eleven number code that is on the rating plate inside the f/freezer. Thanks
Many thanks just looking at the specs
According to the diagrams for this model you should have a small hole at the rear of the inner fridge liner, sometimes it has a round thing sticking out of it. Can you see it?
OK do you have a steamer or wallpaper stripper?
OK usually what causes this problem is a built up of paper or a pea stuck in the defrost water drain pipe. If you put a kettle steamer or the end of a wallpaper stripper pipe into the drain pipe you can high pressure steam out the blockage. If however you havent we will have to do it this way. Take everything out of the fridge and boil a kettle. With towels below the hole pour hot water into the hole very slowly until it starts to drain away - come back to me with your resulst.
OK good amazing what hot water will do, also slightly tilt the fridge backwards this improves the drain flow. Think this is all we can do for the time being so will you kindly rate the information given by selecting from the star rating system at the top of the page, once done you can come back to me at anytime for further help if needed. Thank you for using JA and have a great day - Ian