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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1429
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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We have a zbb6284 fridge/freezer which has no drain in the

Resolved Question:

We have a zbb6284 fridge/freezer which has no drain in the fridge compartment but has water pooling in the bottom. How can this be rectified?
Submitted: 7 months ago.
Category: Appliance
Expert:  Dales-Electronic replied 7 months ago.

Good morning my name is ***** ***** would you kindly let me have the PNC a nine or eleven number code that is on the rating plate inside the f/freezer. Thanks

Customer: replied 7 months ago.
925 694 690 - 02
Expert:  Dales-Electronic replied 7 months ago.

Many thanks just looking at the specs

Expert:  Dales-Electronic replied 7 months ago.

According to the diagrams for this model you should have a small hole at the rear of the inner fridge liner, sometimes it has a round thing sticking out of it. Can you see it?

Customer: replied 7 months ago.
Yep. Located it just about the bottom shelf
Expert:  Dales-Electronic replied 7 months ago.

OK do you have a steamer or wallpaper stripper?

Customer: replied 7 months ago.
No, neither
Customer: replied 7 months ago.
How would that help fix a fridge?
Expert:  Dales-Electronic replied 7 months ago.

OK usually what causes this problem is a built up of paper or a pea stuck in the defrost water drain pipe. If you put a kettle steamer or the end of a wallpaper stripper pipe into the drain pipe you can high pressure steam out the blockage. If however you havent we will have to do it this way. Take everything out of the fridge and boil a kettle. With towels below the hole pour hot water into the hole very slowly until it starts to drain away - come back to me with your resulst.

Customer: replied 7 months ago.
It appears to be draining away. Will keep an eye on it over the coming days
Expert:  Dales-Electronic replied 7 months ago.

OK good amazing what hot water will do, also slightly tilt the fridge backwards this improves the drain flow. Think this is all we can do for the time being so will you kindly rate the information given by selecting from the star rating system at the top of the page, once done you can come back to me at anytime for further help if needed. Thank you for using JA and have a great day - Ian

Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1429
Experience: I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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