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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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My freezer (ff40x) has been gathering ice at the bottom,

Resolved Question:

Hi. My freezer (ff40x) has been gathering ice at the bottom, quite a bit over a week or so. I am planning to defrost it tomorrow but now the 2 ***** *****ghts have started flashing. Does this mean the problem may be more than just needing to defrost? It was open for a while whilst I was starting to clear it out but that was an hour and a half ago.
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.

Hello Helen, my name is George,

The FF40X is a Frost Free appliance.. The gathering of ice in the freezer could indicate a problem itself.. It could indicate any of the following:

  1. Failure of the door seal
  2. Failure of the internal fan
  3. Failure of the defrost heater
  4. Low on refrigerant

Pull out the drawers in the freezer and check to see if there is ice/frost on the rear wall of the freezer... Also check to see/hear/feel if the fan is rotating.

Let me know what you find

Customer: replied 1 year ago.
ice at the back.
It's humming but not sure about a fan
Customer: replied 1 year ago.
Door was shut properly
Expert:  George-Allsorts replied 1 year ago.

Just to clarify; is yours a Freezer or a Fridge Freezer?

Customer: replied 1 year ago.
A fridge freezer
Expert:  George-Allsorts replied 1 year ago.

Is it just the two ***** *****ghts that are flashing.. with the Green not flashing?

Customer: replied 1 year ago.
Thanks for your help George but I have just decided to get rid of it and get a new one. Cheers
Expert:  George-Allsorts replied 1 year ago.

You are very welcome.
I would appreciate a reciprocation of the assistance I have given you; you can do this by taking the time to rate my assistance using the stars provided at the top of the page

George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Will do

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