Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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How old is your washer?
Also what cycles seem to be taking longer if you know?
Will the door open if you run a rinse cycle only?
Hi thanks for that info,
On this one, and I know it well, the main control console has failed internally timing wise:-(
It's easy to replace if you are a little handy and have some basic hand tools ;-)
I will help you all the way.
Let me knwo on that, otherwise since it is so new you shoudl call Zanussi using the phone contact # ***** your user manaul and also on your warranty card, if you cant locate that let me knwo and I will find you a # ***** will work, it will just be much quicker if you use the info from those two sources ;-)
In any case, I will stick with you until this is complete.
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Hi did it open normally or did you need to force it?
You will need a new main control board. if you can do the work, no soldering required and pretty easy for most hany people to do.
The best place to order that main control board is:http://www.espares.co.uk/
Sales0844 9777 888
After sales0333 4007 888
Monday to Friday 9am to 5:30pm, Closed Saturday, Sunday and Bank Holidays.
For security and training purposes, telephone calls may be recorded or monitored.
Outside the UK? Call us on: +44 (0) 20 7717 5046.
Once you have that part I will instruct you on this repair ;-)
Please rate kindy at this time so I can remain with you until we are done and the machine is working as it should.
Hi did you see my previous post?
You will need a new main control board to fix this one.
I have done many lol.
In my last post (which you should be able to see, I explain where to order that part as well. Please let me know if you have trouble seeing that post?
In order to get this machine to work correctly you will need a new main board, if you dont replace that part, the problems will get worse for sure.