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johnnn40
johnnn40, Customer Service
Category: Appliance
Satisfied Customers: 2136
Experience:  service and repair of home and commercial appliances
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We have a Caple under counter wine chiller that is approx 3

Customer Question

Hi we have a Caple under counter wine chiller that is approx 3 years old. Last December we had to have a new door fitted because there was an issue with condensation building up between the glass panel. This did not come cheap at £148.00. Since then this appliance as stopped working altogether! It makes all the relevant noises but it has stopped chilling completely. I have now switched the appliance off altogether.
I'm totally disappointed with this item and of course my warranty has expired. Your early reply would be grateful, as we speak i have just turned it on with the hope that it may come to life again.
Regards
Lynda Tyndale-biscoe
Submitted: 1 year ago.
Category: Appliance
Expert:  johnnn40 replied 1 year ago.

Inspect the condenser coil radiator for a layer of dust blocking the air flow through it.

Remove any debris you find with a ShopVac. If the unit doesn't start cooling again, please notify me.

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Customer: replied 1 year ago.
Thanks for the advice but I'm not able to locate the condenser coil radiator as it's built into my kitchen units. There is a vent at the bottom of the unit but I'm unable to pull this away.
Expert:  johnnn40 replied 1 year ago.

OK. Thank you. It can probably be removed by loosening screws around the edge You find some help at www.capel.com.uk.