Hi Phil , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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Have you replaced the defrost heater and Bi metal sensor, those two part are the most likely cause of this problem;-)
In any case, I will stick with you until this is complete.
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Thank you Phil.
Hi Phil thanks for the reply,
its likely just the bimetal sensor. It's clipped to the cooling coils behind the inside wall freezer access cover .
But once you get in there you need to also check the defrost heater for resistance to make sure it didn't get damaged during the accident you say it seems to have had;-)
There really isn't anything else that would cause this problem.
If your unit has a fan, make sure it is running. WHat happens is the freezer will ice up internally on the coils blocking the airflow, then the temp inside the freezer WILL rise because there is no good airflow around the coils but it will also freeze up inside but not keep things cold like they should.
I hope that helps Phil?
Please rate kindly so I can stick with you until this is complete and working as it should.
Thanks and have a great day!
Hi Phil the screws should come out if you turn them to the left. These can be a little stubborn.
You can try a little solvent on them.
Please send me so pics so I can be of yor setup inside so I can advise you getting the shelves out of the way;-)
Hi Phil,usually once all the screw are out, you need to kind of pry it from the back to remove it.
Let me know how it goes, make sure that cover is the one where to vent is and coils are located.
It should come out pretty easy but may require a little pulling.
Hi Phil, Im a little confused, the second pic shows it partially open?
You kind of have to finesse it carefull out of the way
Hi Phil can you see the defrost heater element?
Hi Phil, these parts are replaceable, perhaps you need to enlist someone with a bit more techy knowledge?
I will help anyway I can.
Hi Phil, let me check to see if there is a diagram for doing this repair.
It may take a day or two.
But Im on it ;-)