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Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15357
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Morning, Our dishwasher has stopped working. Model: DF612WE,

Resolved Question:

Morning,
Our dishwasher has stopped working. Model: DF612WE, Type: 10053 and S/N(###) ###-####
When we ask the programme to start it begins to fill, after about three minutes it beeps 5 times and then two green buttons are flashing and one just stays on.
We've emptied it, checked the filter is clean, restarted several times to no avail.
Any ideas please? Thanks, Candy.
Submitted: 9 months ago.
Category: Appliance
Expert:  Daniel T. replied 9 months ago.

Hi

What green lights are flashing?

If you number them from left to right with 1 on the left which number lights are flashing as i assume the end light is lit solid?

Regards

Customer: replied 9 months ago.
Hi Daniel,Numbers 2 and 3 are flashing. And yes, end light is solid.Thanks, Candy.
Expert:  Daniel T. replied 9 months ago.

Thanks for that.

The lights flashing is an error code and the error code its reporting is E6 which is a time out draining fault.

What you need to do is first check the waste pipe and were it drains to. Make sure its all clear in there.

If thats fine then you need to access the drain pump underneath the dishwasher and remove this and check for debris in there. Also make sure the pump impeller can ping round in stages. If its stiff to turn then the pump is faulty and will need to be replaced on this.

Retry it and then see how it goes from there. Fingers crossed its just a blockage thats casuing this fault as thats what the flashing lights mean its a pump fault error code on this.

Customer: replied 9 months ago.
Right. Will give that a go.Thank you.
Expert:  Daniel T. replied 9 months ago.

No worries, If you need more help then just get back to me.

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15357
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 9 months ago.
Hi Daniel, I thought we had it sorted having found a big clump of crap! But no. And I couldn't get the waste hose out of the back.Thanks for your help - we're calling it a day and getting on to Currys!Candy.

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