Is the washer lighting up and turning on?
If you start a spin cycle does the door lock and do you hear any noises from it?
Ok is the door locking so you cannot open it?
Also if you leave it for a bit do you get E20 error code comming up?
Ok lets get the error code out of it.
Set the washer going on a spin cycle.
Then you need to press and hold the buttons on the far left of each row.
Press and hold them 2 buttons on the left of each row for a few seconds and then the error code will come E??
Let me know the code.