Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
If you are new to the site, this is briefly how it works:
1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.
2. I will give you the best possible Answer for your problem without the ability of actually being present with you.
The better you describe the problem
, the quicker I can help ;-)
3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)
I am only credited for my time and expertise if you rate kindly.
May I have the full model# ***** your fridge so I can help you with this?
I dont need the purchase date ;-)
You wont need that either lol.
Hi I will send you an offer so I can call you, its a rule of Just answers. Im only a Technician but I will help
Please accept the offer I will send it now and keep it as cheap as possible.
Hi thats fine, once you rate, we can continue talking like this and I will stick with you until this is fixed ;-)
Hi, WHat I would do, is defrost this fridge for 24 hours. with the doors open, leave a town in the bottom of the fridge and freezer during this time to catch any excess water.
Then re power the fridge, let me knwo how its doing after 24 hours of new run time.
I will be here for you.
Please be patient as these are technical issues and I need you to do the same steps I would need to do If I were there fixing this one.
Hi I meant towel Not town, sorry for the typo.
I have been a refrigeration technic***** *****ds on for many years 35 to be exact and I am trying to assist you.
But please keep in mind that this is a technical issue and there can be any one of a few things causing your problem.
I will work this through with you if you will follow my lead and have patience with me on this.
We will solve the issue together I am sure;-)
Hi I am only a technician and have not been rated so I haven't received anything.
I would help in any way I can on this but I will tell Customer service to return your deposit;-)