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Michael
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Category: Appliance
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I have a Neff microwave oven, when I press any of the power

Resolved Question:

I have a Neff microwave oven, when I press any of the power settings buttons the light underneath each button flashes. It used to just light up and stay on, then I would press start and it would work. Now nothing happens when I press start. The flashing light is indicating something is wrong. Can it be rectified?
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

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, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the full model # ***** your microwave?

Also how old is your microwave?

Thank you

Tech Michael

Customer: replied 1 year ago.
Model numbers I think read ....
X92121137
FD8209
E-Nr H5470WOGB/02
I think it's over 5 years old
Expert:  Michael replied 1 year ago.

Thanks for that info, can you tell if the noise is coming from the bottom or near the top of the machine?

Thank you

Tech Michael

Customer: replied 1 year ago.
Noise?
I never said there was a noise.
Please read my comment again .
Expert:  Michael replied 1 year ago.

Hi I think there may have been a site issue, I apologize for that.

The problem you are having is the main board.

But try one thing first.

Please either turn off the main for your microwave so there is no power or unplug it if yours isn't wired directly in.

Then please wait 20 minutes. Next you can repower the micro.

Let me know if that helps?

If so great. But if not you will need a new main control board. Its easy to replace if you are handy and have a few basic hand tools. No soldering is required, but a word of warning! Microwave ovens can retain a Lethal voltage even when disconnected from their power supply!!!

There is a capacitor that needs to be discharged first to work on them safely.

I will help you all the way and tell you the best place to order that circuit board from if you still have the problem and feel confident about doing the repair.

In any case, I will stick with you until this is complete.
Please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
Then you can reach me by simply replying to this message anytime.
Thank you
Sincerely
Tech Michael

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