How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

I turn on the washing machine, select the programme, it

Customer Question

Hi. I turn on the washing machine, select the programme, it 'clicks' and then nothing. Can you help?
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.

Hi, welcome to Just answer .... please tell me its complete model number and how old is it ? where does that click sound come from ?
________________________________________________________________________________________
If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Customer: replied 1 year ago.
Zanussi Jetsystem 1400 xc FJR 1454W. Approximately 10 years old. The click sound appears to come from the handle of the door although it could be coming from within - in the drum. Also it may be a red herring as I have just had another go - one wet t-shirt in drum, select quickest programme, click on start and ... nothing - no clicks.
Expert:  KevinWhiteJA replied 1 year ago.

Sorry for late response ... the problem is with the door interlock mechanism that will need replacement

Related Appliance Questions