How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

My aims handset recently had its batteries changed whilst it

Customer Question

my aims handset recently had its batteries changed whilst it was in slumber mode, i have made sure its all up to date with settings & re-attached it to the aga, however it should be at normal temperature & says that it is on the handset, but is actually on slumber temperature. As it is showing normal temp on the handset t won't let me boost it.
Submitted: 1 year ago.
Category: Appliance
Expert:  JamesI replied 1 year ago.

HI my name is ***** ***** I will assist you with your query today.
Can you confirm the handset is communicating to the base unit properly?

The quickest way to verify this to re-sync by:

1. Pressing and hold the oven vent fan button on the control panel in the Aga until the blue neon vent fan indicator flashes, then release button.
2. Immediately after neon starts to flash press and hold the + and - buttons together on the handset until the blue neon goes out completely (handset display will briefly say connect), then release buttons.
3. If the neon does not extinguish completely, but continues to flash with a faint output, then repeat steps 1 and 2 above.

Please let me know if the issue persists after the re-sync.

James

Related Appliance Questions