Hello Gary, my name is George,
Is the compressor running constantly?
Can you go to the back of the appliance and check the temperature of the compressor please..
Cold / Warm / Hot ?
The compressor is at the rear of the fridge at the bottom.. it is a large black domed metal component..
Check to see if it is hot, warm, or cold, and let me know.
We can take it from there
Hi Gary, I am available now...
How warm... very warm, hot, very hot.. Can you keep your hand on it?
Where in Europe are you Gary?
That is why I didn't accept the call
If the compressor is so hot you can not keep your hand on it then the appliance needs to be turned off and allowed to cool.. you will then need to call a refrigeration engineer to re-gas the appliance as the appliance is likely to be short of/ lacking refrigerant.
You need to weigh-up your options though.. If the compressor is that hot, there is a likelihood that it may now be damaged and regassing it will no then necessarily work.
You are very welcome Gary.Please reciprocate the assistance I gave you, by taking the time to rate my assistance using the stars provided at the top of the page.