Hi,Thank you for using Just Answer my name is ***** ***** I will help with your question. I am afraid that it does not sound good i feel that you may need to get an engineer out to have a look at it.
Have you tried turning it off at the wall for a bit and back on. It may sound stupid, but when the electricity came back on there would have been big surges as everything was coming on at the same time. It may be the fridge never came back to life correctly because of the surges. Modern fridges are like mini computers.I will continue to look for service information on the fridge.