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carlday1
carlday1, Home Appliance Technician
Category: Appliance
Satisfied Customers: 326
Experience:  I have 5 years experience in repairing and maintaining small domestic appliances.
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We have just got a new caravan with Dometic fridge but can't

Customer Question

We have just got a new caravan with Dometic fridge but can't find the locking button (no detail of model number but book says it could be 9330, 9331 per 9335). Could you please let us know where it is?
Thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  carlday1 replied 1 year ago.

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question.

The door is held shut by the magnetic seal during normal use but for travel you have to push it closed until it clicks and then it should engage the locking bolt it may be that the locking mechanism is faulty.

Could you send me a photo of the fridge closed and open?

Expert:  carlday1 replied 1 year ago.

Hi,

Did you manage to sort the locking mechanism out or do you need more help.

Customer: replied 1 year ago.
Hi - no not working. The locking mechanism looks fine. How do we engage it?
Expert:  carlday1 replied 1 year ago.

It should click to lock with a firmer push of the door.

Customer: replied 1 year ago.
HelloNo sorry it is still not working. I have referred it back to the caravan manufacturer