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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9476
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I CANT OPEN DOOR OF MACHINE NEED AN ENGINEER

Resolved Question:

I CANT OPEN DOOR OF MACHINE NEED AN ENGINEER
Submitted: 10 months ago.
Category: Appliance
Expert:  Michael replied 10 months ago.

Hi, Im sorry to hear that.

May I have the full model # ***** your Washer?

ALso what else it is doing if anything out of the ordinary?

Will it still run cycles and the door just wont open etc?

Please explain in depth so I can help you.

Thanks

Tech Mike

Customer: replied 10 months ago.
the model hotpoint wmxtf 942 it still runs cycles and door still wont open
Expert:  Michael replied 10 months ago.

Thank you for that information.

DOes the machine drain normally and fully from what you can tell with the door closed?

Nd did you want to make this repair yourself with my assistance?

Or do you simply want a good Tech Engineer to come out and replace the broken door lock mechanism?

Thank you

Tech Michael

Customer: replied 10 months ago.
no i have made other help plans
Expert:  Michael replied 10 months ago.

Ok sounds great!

Please rate kindly so I can close this for us, You will still have access to me for 30 days incase you need me for anything;-)

No additional cost for that.

Have a great day!
Tech Michael

Expert:  Michael replied 10 months ago.

Hi, Please reconsider your poor rating of my service, as it hurts my reputation here as a well known excellent technician. I always help the best I can.

And I will help you in any way I can just explain what it is that you need or want from me?

There is no cost to re rate;-)

Thank you for considering that.

Have a nice Sunday and a great week!

Tech Michael

Michael, Customer Service
Category: Appliance
Satisfied Customers: 9476
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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