How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Your Own Question

Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9500
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

I have a Panasonic TX-L55DT65B and has just started to

Customer Question

I have a Panasonic TX-L55DT65B and has just started to switch itself off. The power comes on temporarily but then switches off and the red light just continuously blinks slowly until the power button is pressed again to reset it and then does the same all over again. Any ideas?
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michael replied 10 months ago.

Hi, I see you requested a phone call.

Here is the offer. If you accept that I will call you at your convenience.

If not we can work here like this;-)

Thank you

Tech Michael

Michael, Customer Service
Category: Appliance
Satisfied Customers: 9500
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 10 months ago.
I live in Cyprus so 2 hours in front of you, what time will you call
Customer: replied 10 months ago.
You there?
Expert:  Michael replied 10 months ago.

Hi, I will be able to call a bit later, not sure exactly as I have to run out for a little while and just found out I am having a phone line issue with out of country calls. You could call me if you like?

Customer: replied 10 months ago.
U.K. Landline number
Customer: replied 10 months ago.
Where is this?
Customer: replied 10 months ago.
That's a bit misleading, you offered to call me and I've been charged so how do we remedy this?
Customer: replied 10 months ago.
Just use this service to answer then, how do I get a refund on not getting the phone call
Expert:  Michael replied 10 months ago.

HiI am only a technician, but I just found out this morning that I am having difficulty with LD calls until they fix that.

I will let CS know so they can issue you a refund for that.

Expert:  Michael replied 10 months ago.

I can still help you on here like this for now?

Customer: replied 10 months ago.
Cool, what do you think is the problem with the tv then?
Customer: replied 10 months ago.
Did you see the video
Expert:  Michael replied 10 months ago.

Hi no I didn't get the video but how long will it operate before the TV shuts down?

Is it different all the time ar always about the same?

Customer: replied 10 months ago.
It turns on the switches straight off and the red light is continous blinking
Customer: replied 10 months ago.
It is the same every time now. Starts up switches off after the fiery screen comes on the the light flashes continous blink.
Expert:  Michael replied 10 months ago.

Hi thank you for that information. Usually this is the power supply board that needs to be replaced. That is easy enough to replace, but you will need to do a local web search for that supply board as I dont see a supplier in Cyprus .

If you want a source in the US I can send you one for that?

I will also talk you through the whole process when you have the board.

Please let me know?

Thank you

Tech Michael

Customer: replied 10 months ago.
Send me the link and and I will search for one locally
Expert:  Michael replied 10 months ago.

http://www.shopjimmy.com/panasonic

Let me knwo how that works out for you or if you need another link?

These guys are usually very good with having this part;-)

Customer: replied 10 months ago.
Access denied buddy, what are the details of the board I need?
Expert:  Michael replied 10 months ago.

Hi its possible they dont accept out of country connections? It is the link directly from shopjimmy.com

Try just a search on : www.shopjimmy.com

It comes up fine here.

Thanks

Tech Mike

Expert:  Michael replied 10 months ago.

Also you can call them for this as well as I would recommend as they dont list all parts on site: (###) ###-####/p>

As I also mentioned I have other sites if you need but these usually are the least expensive is all.

Expert:  Michael replied 10 months ago.

https://shop.panasonic.com/support/

Expert:  Michael replied 10 months ago.

That one is Pansonic parts support.

Hopefully you can get to one of these or call shopjimmy first;-)

Im here when you need me.

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.co.uk/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.co.uk/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.co.uk/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.co.uk/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.co.uk/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.co.uk/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions