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May I have the full model # ***** your heat pump
Ok thank you one min...
Thanks for your patience,
What will the unit do when you turn it on?
Anything other than display the error?
Thank you for that. Please unplug this unit and wait 30 full minutes. this may clear the error, also make sure the filter is clean and in place fully.
Also how old is your heat pump?
Hi I understand that, no one local usually works on these.
That error usually means the system has frozen up internally.
The bet thing to do in this case really is to unplug it for two full hours, that should cure it. If it doesn't the unit needs a professional internal cleaning is all.
Whats happening is that the lint build up between the coils has gotten wet and cold, and is sending the error.
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Hi I see, thanks for explaining that. In that case YES it could very well have everything to do do with the error.
And it may be that the Gas combi needs service as these Delonghi unita rarely have this issue.
It sounds like the gas combi need a professional cleaning. That would likely solve this one;-)
I didn't know that until now lol.
Thanks for letting me know!
Once they service that I think all will be resolved. I swish I had better news for you on this, I really do but you do need a service call on the gas combi unit.
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Hi Im glad I could help.
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Have a great day!Tech Mike