How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel T. Your Own Question

Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15311
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel T. is online now

My Zanussi FLE 1216W displaced it's drive belt. I have

Resolved Question:

My Zanussi FLE 1216W displaced it's drive belt.
I have refitted the belt but now, every time the power is switched, on the machine beeps for a few seconds then goes quiet but none of the controls work.
Submitted: 8 months ago.
Category: Appliance
Expert:  Daniel T. replied 8 months ago.

Hi

When you turn it on do the lights come on?

If so then when you start it does the lock?

Regards

Customer: replied 8 months ago.
The only light which comes on is the orange led in the power button. None of the other lights come on at all. The beeping starts about 10 seconds after the power is switched on.
Expert:  Daniel T. replied 8 months ago.

Ok if the other lights dont come on then what you can try is this.

Remove the top of the washer and there on the front right you will see the main power board. On there you will see lots of wiring blocks.

In the middle you should see a small blue or black wiring harness going from there through the front control panel to the front board.

Remove this wiring block from the main board and give the ends a gentle squess.

Then refit it and retry it and see if the lights come on then.

If not then you need to remove the front console panel and access the wiring block on that end of the board and do the same there and retry it. As bad connections on the communication cable between the 2 boards can causes this fault.

But if thats fine then remove the mian board from the cabinet and remove the back cover of it. There you will see the board. Check there for signs of burning on there. If it has blown then the control board will need to be replaced. But this is a very expensive part and giveen the age of the washer as this is comming up as a 2001 model its not worth it as you can get a new washer for just a bit more money.

But check that wiring cable first and see what you find.

Customer: replied 8 months ago.
OK but the motor, pump and all the other functions were working after the drive belt came off. The problem started after put the belt back on. I had to tilt the machine to access the motor pulley. Is it possible that I have disturbed a sensor or float switch?
Expert:  Daniel T. replied 8 months ago.

These dont have sensor or float switches im afraid.

So are you saying the washer still runs in that the drum turns and the pump runs but just no lights are comming on?

Customer: replied 8 months ago.
No. After the belt came off the motor, pump and other functions worked but obviously the drum did not turn without the belt.
The failure appeared after I had removed the lid and tilted the machine to re-fit the belt. When I stood it upright again and re-fitted the lid nothing worked apart from the alarm.
Expert:  Daniel T. replied 8 months ago.

Ok im with you.

It sounds like it could be a bad connection on the wiring with tilting it.

So remove the top and do as above and check the wiring block and see if its a bad connection on there.

Customer: replied 8 months ago.
OK. I'll be back soon.
Expert:  Daniel T. replied 8 months ago.

No worries.

Customer: replied 8 months ago.
No joy there I'm afraid. All the connectors seem very secure. Some of them are impossible to remove from their housings they are so tight. Interestingly the alarm has stopped sounding too now so apart from the orange led nothing else is working.
Expert:  Daniel T. replied 8 months ago.

If the wiring isnt the issue then im afraid its one of the electronic control boards at fault. We know the power supply is ok and the switch is as the orange light comes on.

So its the electronic control board at fault. Now most of the time its the main board tha fails on these which is the one on the side with all the wiring blocks on it. In this case the board will need to be replaced but as i said it is a very expensive fix on these.

Thats the thing with these faults like this. I can be working one minuite and then the next it goes without any warning.

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15311
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 8 months ago.
OK. Thanks for the information anyway.

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.