Hi Joanna,Thank you for using Just Answer my name is ***** ***** I will help with your question. How full is the machine of water have you tried putting it on a drain? I would advise taking the waste pipe off the main house waste it is normally under the sink and placing it into a bucket and see if any water comes out.You could try and remove the pump filter cover but if you do this the water will flood out.
Hi JoannaDid you manage to check the pump and the pipework. Please let me know if you need more advicePlease remember to rate my service