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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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The drum turns easily, one finger is enough

Resolved Question:

the drum turns easily, one finger is enough
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi thanks for that, yep the belt is either off or broken, likley broken.

Its a cheap part to replace and pretty easy to replace if you are a little handy and have a few basic hand tools.

The top needs to be lifted and the front removed for this job.

But I will help you do this as it can be a little tricky to route the belt around the tensioner pulley and motor shaft pulley.

The best place to order this replacement belt(and you will need the dryers model #) when you call them.

The best place for this is: http://www.ransomspares.co.uk/

I would call them to place the order for the belt because if you do they ship the same day you call in most cases ;-)

Once you have the belt you can reconnect with me by replying to this message after you rate today ;-)

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a wonderful weekend!

Sincerely

Tech Michael

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