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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Hotpoint aquarius WML520 Washer fills and washes but when it

Customer Question

hotpoint aquarius WML520
Washer fills and washes but when it goes to rinse starts to fill the machine stop
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.

Hi my name is ***** ***** I assume it does not fill on rinse?

Customer: replied 1 year ago.
no tries to but only a short amount of water
Customer: replied 1 year ago.
what is the problem with the machine
Customer: replied 1 year ago.
hello Ian please are you going to respond
Expert:  Dales-Electronic replied 1 year ago.

Can you hear a buzzing at the back?

Customer: replied 1 year ago.
a slight one
Customer: replied 1 year ago.
please can you just explain in writing
Expert:  Dales-Electronic replied 1 year ago.

OK it sounds like you water inlet valve has failed, can I take it you have only one water connecting pipe?

Customer: replied 1 year ago.
I have paid £20 for what I was thinking was advise to a question now you want to charge another £13.00 I think I have just been cond
Customer: replied 1 year ago.
I have one water connecting pipe
Expert:  Dales-Electronic replied 1 year ago.

At this point you have not been charged anything, a deposit of £20, which is fully refundable if you are not satisified with the answer has been taken. you will be offered further services but at no point do you have to take them as they are computer generated and nothing to do with the expert. Do you wish to proceed at this point?

Customer: replied 1 year ago.
no I am sorry I don't want to continue
Expert:  Dales-Electronic replied 1 year ago.

OK thats fine - have a good evening.