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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9306
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Zanussi ZWF12070W1 Will not launch a wash cycle or spin.

Resolved Question:

Zanussi ZWF12070W1
Will not launch a wash cycle or spin.
Cuts out with a "Click" sound
Submitted: 8 months ago.
Category: Appliance
Customer: replied 8 months ago.
The machine fills ok but
Will not launch a wash cycle or spin.
Cuts out with a "Click" sound
Control lights go off
Then the following sequence repeats
>Wash light on
>Door light on
>Cuts out with a "Click" sound
(The Click sound is like an electrical breaker or isolator switch)I originally thought this was overloading but beginning to think it's something else.
The drum gradually started to turn through more revolutions over time.
I thought the imbalance was settling down.If this is electronics then I may be flogging the proverbial dead horse.
Better to know if I'm wasting my time.
Dead horse Yes\No ?
Your opinion appreciated
Expert:  Michael replied 8 months ago.

Good morning, Im sorry to hear that. with this problem you will need a new drive motor as that one has a short circuit.

Its pretty easy to replace if you are handy and have a few basic hand tools, I will help all the way through this .

The best place to get a new motor is: http://www.ransomspares.co.uk/

I would call them to order the motor so you are sue to get the correct one;-)

Please call: 0844(###) ###-####

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you

Sincerely

Tech Michael

Michael, Customer Service
Category: Appliance
Satisfied Customers: 9306
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 8 months ago.
Thanks for your help Michael
All the best
Ian McLaren
Expert:  Michael replied 8 months ago.

Your welcome Ian, let me know if you need further help with this one ,

Have a great day!

Tech Mike ;-)

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