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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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My washing machine door won't open its washing and finishing

Customer Question

Hi my washing machine door won't open its washing and finishing cycle but it's coming up f6
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.

Hi, welcome to Just answer .... please tell me its complete model number and how old is it ?
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Customer: replied 1 year ago.
My machine is 2 years old where is the model number
Expert:  KevinWhiteJA replied 1 year ago.

It starts with E nr and is located on the door

Customer: replied 1 year ago.
Aq113da697s
Expert:  KevinWhiteJA replied 1 year ago.

OK thanks for that ... f6 is a door lock fault ... usually caused due to faulty door lock... however, before replacing the door lock please try to clean the drain pump/hose assembly completely..if you have already cleaned the filter then with the washer unplugged pull it out and clean the drain pump hose completely... if the problem is still there then you will have to replace the door lock mechanism