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May I have the full model #?
Also its approximate age?
Yes if you still hear the noise when its draining and the drum isnt moving then it is likley the drain pump that may have something stuck inside, or may just need to be replaced. You would be surprised at the things I find down in there lol
One time a sock! If you can believe that!
You need to remove the hoses from the drain pump and check in there also check for any bad motor coupling that could be making the bad sound ;-)
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