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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Fault on 9 year old bosch washing machine-F61.How can i fix

Customer Question

Fault on 9 year old bosch washing machine-F61.How can i fix it?
Submitted: 12 months ago.
Category: Appliance
Expert:  Michael replied 12 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

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may I have the full modle # ***** your Bosch washer so I can help?

Thank you

Tech Michael

Customer: replied 12 months ago.
Hi
WAS32466GB/09
FD/SER no. 8712/200459
Expert:  Michael replied 12 months ago.

Thank you for that information.

With Error F61, you can try unplugging the machine for 10 full minutes and then plug it back in, if that works Great!

But if not you will need to replace the door lock mechanism to clear this fault.

The best place to get a new door interlock is :http://www.ransomspares.co.uk/

Its pretty easy to replace if you are a little handy and have a few basic hand tools. I will help you when you have this part as well;-)

I would call Ransom spares to place the part order so you are sue to get the correct part, also if you call they will ship out the same day in most cases;-)

Please call: Ransom Spares: 0844(###) ###-####

In any case, I will stick with you until this is complete.

Please rate my service kindly.

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Thank you and have a nice weekend!

Sincerely

Tech Michael

Customer: replied 12 months ago.
Thanks michael will do that.In the mean time the door is pretty much locked with washing inside.How to open?
Expert:  Michael replied 12 months ago.

Hi you could take the top and front off enough the find the release catch and use a screw driver to release that door lock, or you can wrap a piece of strong thin cord around the door so it will pull the latch Inward and then you can open the door. If that doesn't work and you dont take the door apart you can just pull hard on it but not using the door Handel or it may break also but the the door will pop open breaking the door latch that is already no good lol.

Please remember to rate kindly at this time so I can remain with you.

Thanks

Tech Michael

Customer: replied 12 months ago.
Thanks again michael.Bye for now.
Expert:  Michael replied 12 months ago.

Y​our very welcome Please rate kindly using the ratings buttons;-)

Michael and other Appliance Specialists are ready to help you
Customer: replied 12 months ago.
OK michael.Part ordered and I have accessed the interlock,removed small electric plug.Its not obvious how i remove defective lock apart from `with force` from outside the machine where it pokes through? Thanks
Expert:  Michael replied 12 months ago.

Hi yes;-) You are correct there.

Customer: replied 12 months ago.
OK thanks.Hopefully sorted.Bye
Expert:  Michael replied 12 months ago.

Hi if you need me further please let me know when you have the part ;-)

Have a great weekend!
Tech Michael

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