How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

Hobart dishwasher has drained but light wont stop flashing.

Resolved Question:

hobart dishwasher has drained but light wont stop flashing. wont fill again. can i switch off power at wall safely and try again
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the full model # ***** I can help you?

Also how old is your dishwasher and is it a commercial unit?

Thank you

Tech Michael

Customer: replied 1 year ago.
AMS900-10N 5 years old and commercial unit
Expert:  Michael replied 1 year ago.

Thank you for that info.

Can you cut all power to this dishwasher by either unplugging it or switching it off at the mains?

Then wait 15 full minutes and re apply power to the dishwasher, it needs to be DEAD for at least 15 mins, with no power even running to it as these parts stay live even when the unit is OFF. I need it to be dead so we can see if the main control board will reset. If it does Great! But if not, and I suspect this may not help you will need a part. But I wll go into that with you after I have confirmation that you have done this test for me;-)

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you

Sincerely

Customer: replied 1 year ago.
ok I have switched off the main power supply at source and waited 15 mins and turned back on and now it appears to be running again.
Expert:  Michael replied 1 year ago.

Ok thats great, its all set ;-)

Sometimes rarely the main control will Glitch in this manner, and that is the solution!

Please rate kindly so I can close this out for us and have a great weekend.

Tech Michael

Michael and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
thanks I will get an engineer to have a look in the future though.
Expert:  Michael replied 1 year ago.

Youre more than welcome, I wish you all the best with this;-)

Tech Mike ;-)