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carlday1
carlday1, Home Appliance Technician
Category: Appliance
Satisfied Customers: 321
Experience:  I have 5 years experience in repairing and maintaining small domestic appliances.
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Dear Zanussi Please would you kindly advise if it would

Resolved Question:

Dear Zanussi
Please would you kindly advise if it would still be possible to purchase a new hob for a Zanussi Fan Assisted oven that is 10 years old. The grill and oven itself are in perfect condition but the hob no longer works.
Thank you and regards
Eddie
Submitted: 10 months ago.
Category: Appliance
Expert:  carlday1 replied 10 months ago.

HI Eddie,

Thank you for using Just Answer my name is ***** ***** I will help with your question, Just answer is unrelated and not connected to Zanussi but I am able to help with you Zanussi query.

Are you able to let me know the model number of your cooker.

Customer: replied 10 months ago.
Hi Carl, thank you, ***** ***** just checking.
Customer: replied 10 months ago.
Carl, the Serial Number is ***** and the Model is ZCE5200W, thank you
Customer: replied 10 months ago.
Are you there Carl?
Expert:  carlday1 replied 10 months ago.

Hi,

Expert:  carlday1 replied 10 months ago.

Do any of the hobs work?

Customer: replied 10 months ago.
None of the hot plates work Carl, they are too corroded and trip the electrics when turned on, thank you
Expert:  carlday1 replied 10 months ago.

Hi,

I have just had a look and parts are available but the trade price for one hotplate is just under £50. I think it would work out too expensive to replace all of the hobs also there is no guarantee that there are not other issues with the hob wiring.

Customer: replied 10 months ago.
How can I order the new hob Carl? I know it needs professional wiring, thank you
Expert:  carlday1 replied 10 months ago.

Here is a link to espares they have the hobs in stock. They can be ordered for next day delivery.

http://www.espares.co.uk/search/mo658845pt1595/cookers-and-hobs/elements/zanussi/zce5200w

carlday1, Home Appliance Technician
Category: Appliance
Satisfied Customers: 321
Experience: I have 5 years experience in repairing and maintaining small domestic appliances.
carlday1 and other Appliance Specialists are ready to help you
Customer: replied 10 months ago.
Thank you Carl, I really appreciate your assistance and I will rate you 5-Star, thank you, Eddie

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