Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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I will send you the offer now if you accept that I can call you at your earliest convenience;-)
Even now will work for me.
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Hi I am waiting for a response from Customer Service on this question as the call is not going through for some reason.
Thank you for your patience.
I am sure they will fix it, but in the meantime,
Will your machine agitate?
Also, did you have any trouble removing the filter or replacing it?
And make sure the filter is seated correctly.
Let me know if you have done this before?
Hi you may need a new filter and seal, for one thing.Or the housing that holds the filter. These are actually two different problems but we will get to both ;-)
First thing you need to open the back of the machine and run it be very careful not to get into the workings for safety comes first!
Make sure the machine is UNPLUGGED before removing the cover.
You will need to determine where the water leak is.
Please let me know when you find that, a good light source will greatly help with this step.