Hi,Thank you for using Just Answer my name is ***** ***** I will help with your question. The model number on a neff fridge should be located on either the left hand side of the fridge when you open the door or under the door seal on the right hand side or they are sometimes behind the vegetable trays at the bottom of the fridge.I should be able to supplier a manual once I have the model number
I have attached the manual to this chat thread.I hope this helps
Hi,Did the freezer freeze last night? I suspect the fan should be spinning some of the time I will see what I can find out about it. Does the fridge get cold?
Hopefully they will be able to sort it out for you.