Hi Im sorry to hear that.
In this case if you dont want to pay for a repair on this one then yes your best bet now is to purchase a new machine. It would definitely need repair service to fix this problem.
I wish I had better news for you I really do.
If you need me further please reply to me anytime;-)
And I wish you the best with your new machine ;-)
Please rate kindly before you go.
Also I wll make sure they dont sign you up for an on going service here;-)
Hi I will let Customer service know this. The site can be confusing and I do get a few customers asking about that same thing;-)
I wish you all the best.