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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I try to turn on and use my Di454 dishwasher. It's worked

Customer Question

I try to turn on and use my Di454 dishwasher. It's worked since I moved in a year ago, but now the green power lamp doesn't light, and consequently I'm unable to select programme and start the machine. It does receive power despite the green lamp next to the on-off button not being lit. Proof of this is that the low-salt lamp *is* lit. Socket and external fuse have been checked. And yes, I have filled up with salt. Any clue what's going on / what I can try to mitigate the issue? Thanks in advance - any help is much appreciated!
Submitted: 4 months ago.
Category: Appliance
Expert:  carlday1 replied 4 months ago.

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question. Does the salt light regardless of the power switch being on?

Customer: replied 4 months ago.
Hi Carl,No, it only lights when I switch on the power. So when the power is off, there are no lights on, when power is on, only the salt light is on. And nothing happens if I try to press the programme, timer or half/full buttons whilst the power is on. Further, closing the door, and nothing happens.Cheers,
Tommy
Expert:  carlday1 replied 4 months ago.

Hi Tommy,

There is very limited service info available for your model of dishwasher is the salt light flashing or just lit up.

Customer: replied 4 months ago.
Just constantly lit up whilst the power is on. It is not flashing.
Customer: replied 4 months ago.
for reference, here's the manual that I've been looking at: http://www.caple.co.uk/downloads/manuals/dishwashers/di454.pdf
Expert:  carlday1 replied 4 months ago.

Hi Tommy,

Thank you for the manual link. It is strange that the power led is not on as the diagram shows it as being connected direct to the power switch Do you have a multimeter would you be prepared to carry out some tests on the dishwasher switch to check it is working correctly.

Customer: replied 4 months ago.
Hi Carl, I don't unfortunately, and I am away until Wednesday morning next week I'm afraid. But would be happy to pick up on this when I'm back. I might have one lying around in the office, so can try to borrow that and run some tests. Sound good to you?
Expert:  carlday1 replied 4 months ago.

That sounds fine to me reply to me when you are back and we can take it from there. I am out most of Wednesday but will be back on Thursday.

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