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Daniel T.
Daniel T., Home Appliance Technician
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We have a NEff electric hob and the l.e.d light are erratic

Resolved Question:

We have a NEff electric hob and the l.e.d light are erratic and we cant get it to power up.
It 'may' be locked. it says Scott Ceran. And is about 6 years old.
Submitted: 10 months ago.
Category: Appliance
Expert:  Daniel T. replied 10 months ago.

Hi

Do you have the model number please.

Also does the hob flash up an L?

Regards

Customer: replied 10 months ago.
Its around 6 years old. School Ceran /Neff.(###) ###-####We had a cleaner round who may have used to much water to clean it. The L.E.D lights flicker randomly and every button we've tried to hold down is unresponsive.
Expert:  Daniel T. replied 10 months ago.

Ok this isnt down to the child lock as if it was you either get a picture of the key flashing or L on the display depending on the model

If you have the lights fickering and nothing is responding then it sounds like water has got onto the electronics in there.

What you can try is turn the power off to the hob and leave it 24 hours and hopefully it will dry out. Turn it back on and see how it goes from there.

But if after that its still the same then im afraid the control board will need to be replaced to cure this.

Im afraid this isnt a case its of the child lock being turned off on this, Sorry.

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15635
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 10 months ago.
I agree. It seems like its too much water and its gone. kaputt.
But will switch off and see. Many thanks for your help!

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