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carlday1
carlday1, Home Appliance Technician
Category: Appliance
Satisfied Customers: 321
Experience:  I have 5 years experience in repairing and maintaining small domestic appliances.
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The washing machine a zwj 14591w is stuck on 52 minutes to

Resolved Question:

the washing machine a zwj 14591w is stuck on 52 minutes to go. it has been drained but we can't clear the control panel have tried turning off but same lights come on
Submitted: 8 months ago.
Category: Appliance
Expert:  carlday1 replied 8 months ago.

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question Please could you try and reset the program by turning the dial to the 12 o clock position.

Expert:  carlday1 replied 8 months ago.

If that fails to work press and hold the start button for 5 seconds

Customer: replied 8 months ago.
have tried both and no reaction
Expert:  carlday1 replied 8 months ago.

Could you let me know what is on the display and what the machine is doing at the moment

carlday1, Home Appliance Technician
Category: Appliance
Satisfied Customers: 321
Experience: I have 5 years experience in repairing and maintaining small domestic appliances.
carlday1 and other Appliance Specialists are ready to help you
Customer: replied 8 months ago.
can you call me
Expert:  carlday1 replied 8 months ago.

Sorry the phone call was a bit delayed when we were speaking. The child lock is activated by holding the two buttons together for a few seconds the same way you turned it off.

If you need any more help let me know

Carl

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