How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask carlday1 Your Own Question
carlday1
carlday1, Home Appliance Technician
Category: Appliance
Satisfied Customers: 322
Experience:  I have 5 years experience in repairing and maintaining small domestic appliances.
69505510
Type Your Appliance Question Here...
carlday1 is online now

The washing machine a zwj 14591w is stuck on 52 minutes to

Resolved Question:

the washing machine a zwj 14591w is stuck on 52 minutes to go. it has been drained but we can't clear the control panel have tried turning off but same lights come on
Submitted: 11 months ago.
Category: Appliance
Expert:  carlday1 replied 11 months ago.

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question Please could you try and reset the program by turning the dial to the 12 o clock position.

Expert:  carlday1 replied 11 months ago.

If that fails to work press and hold the start button for 5 seconds

Customer: replied 11 months ago.
have tried both and no reaction
Expert:  carlday1 replied 11 months ago.

Could you let me know what is on the display and what the machine is doing at the moment

carlday1 and other Appliance Specialists are ready to help you
Customer: replied 11 months ago.
can you call me
Expert:  carlday1 replied 11 months ago.

Sorry the phone call was a bit delayed when we were speaking. The child lock is activated by holding the two buttons together for a few seconds the same way you turned it off.

If you need any more help let me know

Carl

Related Appliance Questions