Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
If you are new to the site, this is briefly how it works:
1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.
2. I will give you the best possible Answer for your problem without the ability of actually being present with you.
The better you describe the problem
, the quicker I can help ;-)
Please unplug your machine for 1 full hour.Then plug it back in.
If this solves the issue, Great! In either case whether it works or not, please let me know.
In any case, I will stick with you until this is complete.
Please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
Then you can reach me by simply replying to this message anytime.
Hi did that work?
Please let me know;-)
Hi, Unfortunately tour new washer has a defective main control board ;-(
But your machine is fully guaranteed for up to two years ;-)
Since it is so new, all you need to do is contact the store of purchase for a free replacement;-)
I really wouldn't want a repair since it is so new, but thats up to you, as they will offer that as well.
Just tell them you want a new washer ;-)
Please rate my service to you kindly at this time so we dont lose each other in case you need me further on this issue, also I cant close this for us until you rate.
Once you do rate, you will have access to me for 30 full days, no additional cost for this;-)
Thank you and have a wondeful Sunday!