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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9135
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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We are on day one of our holiday in France and we have had a

Customer Question

Hi
We are on day one of our holiday in France and we have had a brand new Dometic 2600 air con unit fitted to the roof of our motor home. It was working fine for about half an hour but now it is no longer cooling the van. The air con kicks in for about a minute then fades out. Any ideas ?
Submitted: 4 months ago.
Category: Appliance
Expert:  Michael replied 4 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

This one may have an clog in the sealed system with the Freon,

This also could be a failed electronic control board or thermostat probe.

What you can try, is look at the cooling coils, you should see the temp probe there.

You can pull it away from the coils, when you do that please let me knwo if it seems to cool better?

If not you will need to have this one serviced at a recreational vehicle shop locally.

Or have it serviced when you return where you bough that one.

I wish I had better news for you, I really do.

Enjoy your vacation and if you need me further please feel free to write to me Im here for you.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you

Sincerely

Tech Michael

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